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Devin D. Thorpe
Devin Thorpe

Her Competitive Streak Serves Her Well On The Racetrack And In Social Enterprise

Kristin Nimsigner, CEO of Social Solutions, may be typical of hard-charging Silicon Valley CEO’s, driving an actual racecar to work every day, but she’s less typical of young mothers racing at the track. Her competitive spirit has helped Social Solutions to attract a $59 million investment from Microsoft founder Steve Ballmer’s investment fund.

Social Solutions provides software to nonprofits to help them measure and increase their impact.

Interview with Kristin Nimsger, the CEO of Social Solutions.

The following is the pre-interview with Kristin Nimsger, CEO Social Solutions. Be sure to watch the recorded interview above.

For-profit/Nonprofit: For-profit

Revenue model: Our mission-driven clients pay subscription fees for access to our software as a service (SaaS) platforms.

Scale: We currently have 280 employees, serve 18,000 organizations, and 27.2 million participants.

What is the problem you solve and how do you solve it?

Non-profits are a critical societal resource, providing services and programs that meet the needs of our most vulnerable populations and their crucial need insecurities. But non-profits around the world struggle with operating efficiencies and to demonstrate the clear impact and outcomes of their programmatic work due to lack of data availability, constrained resources, and a lack of technical expertise or core competencies. For over 15 years, our mission has been to empower these non-profits with resources and tools that help them measure their work, demonstrate their impact, and accelerate the progress they bring to the world. Social Solutions’ case management software and services help nonprofits of all sizes track data, manage cases, and measure and ultimately to drive better outcomes.

In August 2018, the Ballmer Foundation announced a five-year, $59 million commitment to Social Solutions in order to improve educational outcomes across the country.

Through the investment, Social Solutions is able not only improve its technology and design but also cut licensing costs for nonprofits through a matching grant program.

By pairing information from schools and community organizations and getting a “360-degree view” of the student, Social Solutions’ Apricot 360 software helps nonprofits and school districts proactively identify student risk factors and take action.

In November 2018, Social Solutions awarded the first two nonprofit organizations with matching grants using funding from the Ballmer group – Prospera and SA Youth, San Antonio based nonprofits.  

With Apricot 360, Prospera is now able to:

  • Harness data for more comprehensive reporting – a critical factor in securing funding
  • Proactively identify risks and take action
  • Tackle the intersection of housing and health care, using data to monitor and manage the 80 percent of factors affecting health that occur outside of the clinical setting
  • Focus on getting education support to at-risk children more quickly by proactively tying eviction notices and warnings to families who might have to move suddenly

With Apricot 360, SA Youth is now able to:

  • Facilitate the gathering and synthesis of data between SA Youth and school districts to better monitor outcomes around attendance, grades and other services provided
  • More efficiently track not only where students in the YouthBuild program are coming from, but the services provided and ultimately, where they end up
  • Create an overall more holistic view of the students that the organization serves
  • Additional matching grants will be announced on a national scale in the coming weeks and months.

Ballmer Announcement

The Star Project

More about Social Solutions :

Twitter: @SocialSolutions


Instagram: @socialsolutionsglobal


Social Solutions Global, the provider of Efforts to Outcomes (ETO®) and Apricot® Software, specializes in case management and outcomes software for the nonprofit and human services sector including education, homelessness, survivors services, workforce solutions, and education outcome support programs. Across the globe, our software is the leader in equipping thousands of organizations with the tools needed to transform the lives of children, adults, and families by making data useful to staff at all levels, from case managers to executive leadership.

Kristin Nimsger. Photo Credit: Social Solutions

Kristin Nimsger bio:

Twitter: @knimsger


Kristin is the Chief Executive Officer at Social Solutions. She brings an extensive background in the philanthropic technology space and a proven track record as a software executive to the Social Solutions team. Known for driving transformation and growth in software organizations of many sizes; her experience spans small private companies, fortune 500 holding companies, and private equity models.

Prior to joining Social Solutions, Kristin served as CEO of MicroEdge, LLC., a leading provider of financial management, grants management and employee engagement software solutions, which was part of the Vista Equity Partners portfolio of companies. During her tenure, she led an evolution in the way foundations invest to deliver results and outcomes for their constituents and partners, and ultimately led the sale of MicroEdge to publicly traded Blackbaud, Inc (BLKB) in 2014.

Prior to MicroEdge, Kristin oversaw a suite of productivity software products and services for legal professionals at Thomson Reuters, and prior to that served in many key leadership roles for E-Discovery, data recovery and computer forensics technology provider Kroll Ontrack, ultimately serving as President of the company for 4 years. Kroll Ontrack is a B2B provider of technology-enabled services, software, and SaaS solutions for the legal industry with 1500 employees in 23 countries. Kroll Ontrack was sold to Providence Equity Partners in 2010.

Kristin is passionate about sharing her expertise through service and currently serves on the Board of Directors for the Susan G. Komen Foundation.

Kristin earned a J. D. cum laude from William Mitchell College of Law, St. Paul, Minnesota and a B.A. in English/Communications from the University of Minnesota, Duluth and a certificate in Management and Leadership from MIT – Sloan School of Management.

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